How to Get a Centrelink Medical Certificate Online (SU415) — Complete 2026 Guide
Step-by-step guide to obtaining a Centrelink SU415 medical certificate online. Covers eligibility, conditions covered, exemption durations, and how to submit to Services Australia.
What is a Centrelink Medical Certificate (SU415)?
The SU415 is an official Services Australia form used to certify that a person has a temporary medical condition affecting their ability to work or meet mutual obligations. It must be completed by a registered medical practitioner and include specific information about the condition, treatment, and expected duration of incapacity.
Who needs a Centrelink medical certificate?
You may need a Centrelink medical certificate if you receive JobSeeker Payment, Youth Allowance, Parenting Payment, or Disability Support Pension and are unable to meet your mutual obligations due to a medical condition. Common conditions include depression, anxiety, chronic pain, post-surgical recovery, and acute illness.
How long can a Centrelink exemption last?
For acute conditions (cold, flu, injury), exemptions typically last 1-4 weeks. For ongoing conditions like depression, anxiety, or chronic pain, doctors can issue exemptions of up to 13 weeks (3 months). In some cases, consecutive certificates may be issued for conditions requiring longer management.
Getting your SU415 online through DoccyMed
DoccyMed is one of the few platforms that issues genuine Centrelink SU415 certificates on the official government form template. The process takes approximately 10 minutes: complete the online form with your CRN and condition details, undergo clinical safety screening, pay $35, and receive your completed SU415 by email as a PDF.
Submitting to Centrelink
Once you receive your SU415, you can submit it to Services Australia through your myGov account (upload as a document), by visiting a Centrelink office in person, by posting to your local Centrelink office, or by calling Centrelink and following their instructions. The certificate becomes effective from the date the doctor certifies the condition began.